Available 24 hours a day
On your website chat, WhatsApp, Facebook Messenger, email and inside Moodle. It answers at 11 at night just as it does at 11 in the morning.
AI agents for schools
A team that serves your community at any hour
Applicants, students, families and your own staff ask the same questions every day, and usually outside office hours. An ABAKU AI agent answers with your school's official information, on the channels you already use, and knows when to hand the conversation to a person.
- 24/7 no office hours
- Remembers each person
- Escalates to a person
- 2 included with the SMS
A team that joins your school
Each agent has a face, a name and a clear role, like any colleague. They are AI agents, not people, and they don't pretend to be one.
Lorena AI
Staff support
Included with ABAKU SMS
Tomás AI
Student support
Included with ABAKU SMS
Rodrigo AI
Payment reminders
Andrea AI
Admissions
Julián AI
Course design
Camila AI
Social media
Marisol AI
Career guidance
Héctor AI
Tutoring
Patricia AI
Alumni
Sample names and faces, created with AI. Your school's agents carry the name, face and personality you choose.
What an ABAKU AI agent is
It is not a menu of options or a bot that answers with canned phrases. It is an assistant that holds a conversation, knows your school because you give it the information, and works within clear rules.
Remembers each person
If someone wrote last week on WhatsApp and comes back today by email, the agent knows what you talked about. Nobody has to repeat their story.
Hands over to a person when needed
A complaint, a sensitive case or something outside its scope: the agent alerts your team with a summary of the conversation and a person takes over from there.
Never makes up facts
It answers with what your school gives it: current fees, requirements, rules, calendar. If it doesn't know, it says so and checks with your team instead of guessing.
With a name, voice and personality
You give it a name, a tone and a personality, and it can also answer by voice. It is an AI agent, not a person: it speaks in your school's style without pretending to be someone else.
You decide what it can do
Each agent has its own permissions. Anything that goes out to the world — a social post, a mass email — needs approval from a person on your team.
Where it answers
- Your website chat
- Facebook Messenger
- Voice calls
- Inside Moodle
Each agent answers only on the channels you choose.
Two support agents come with your system
If your school uses ABAKU SMS, you already have two AI support agents inside the platform, at no extra charge from ABAKU.
Lorena AI
Already set up
Internal support for your staff
Answers how-to questions about the system for office staff, cashiers, coordinators and teachers, the moment they come up.
- “How do I do the cash-up?”
- “Where do I issue a certificate?”
- “How do I set up the grading periods?”
Tomás AI
You switch it on
Technical support for your students
Handles the how-to questions about the platform that today reach the registrar's office on WhatsApp. Your school decides whether to turn it on.
- “How do I pay my tuition?”
- “Where can I see my grades?”
- “How do I get into Moodle?”
They run on your school's own AI key — OpenAI, Claude, Gemini, Grok, DeepSeek or Mistral — so your school pays usage directly to the provider and you control the cost.
Add the agents your school needs
Each one is set up with your institution's information and rules. You can start with one and add more later.
Rodrigo AI
Payment reminders
Friendly payment reminders
Reminds people about payments in a friendly tone, before and after the due date, and gets payment dates agreed without anyone on your team having to chase anyone.
What it does
- Friendly reminders before the due date, so nobody falls behind by forgetting
- Follow-up after the due date, with the balance and your school's payment options
- Sends the payment link or slip right then
- Records payment promises and follows up on the agreed date
- Passes difficult cases to the cash desk or management, with the conversation history
- Writes only during the hours your school sets
What it does not do
- Never threatens or pressures: you set the tone
- Does not waive, negotiate discounts or change dates on its own
- Does not discuss the balance with anyone other than the student or their guardian
Answers on: WhatsApp · Email
Also produces work
Andrea AI
Admissions
Information and admissions
Every applicant's first contact with your school, well handled even on a Sunday.
What it does
- Gives information on programs, requirements, dates and current fees
- Books guided tours and calls with your team
- Takes the applicant's details and passes them to the registrar's office
- Follows up with people who asked for information and did not come back
What it does not do
- Does not promise scholarships or discounts that are not authorized
- Does not enroll anyone: enrollment is completed by the applicant or your team
Answers on: Website · WhatsApp · Messenger · Email
Handles conversations
Julián AI
Course design
Moodle course designer
Turns a teacher's syllabus into a built course, ready to review.
What it does
- Proposes the course structure by units and weeks
- Writes activities, forums and assignments with their instructions
- Builds rubrics and question banks for exams
- Delivers everything ready to load into your Moodle
What it does not do
- Publishes nothing until the teacher has reviewed and approved it
- Does not replace the teacher's judgment on the content
Answers on: Moodle · Chat · Email
Also produces work
Camila AI
Social media
Social media
Keeps your school's social accounts alive with a calendar, without anyone having to remember.
What it does
- Proposes a weekly posting calendar
- Writes the copy and prepares images and infographics
- Schedules posts on Facebook, Instagram and Threads
- Tells you which posts are waiting for your approval
What it does not do
- Publishes nothing without approval from a person on your team
- Does not answer public complaints on its own: it passes them to you
Answers on: Facebook · Instagram · Threads
Also produces work
Marisol AI
Career guidance
Career guidance
Accompanies applicants who don't yet know what to study, instead of sending them a brochure.
What it does
- Talks with them about their interests, likes and goals
- Explains the programs at your school that fit them
- Answers questions about career prospects and curriculum
- Connects them with admissions when they are ready
What it does not do
- Does not run psychometric tests or give diagnoses
- Does not replace your school's counselor
Answers on: Website · WhatsApp · Messenger
Handles conversations
Héctor AI
Tutoring
Subject study tutor
Support for students outside the classroom, using the material the teacher prepared.
What it does
- Explains topics in other words and with examples
- Suggests practice exercises and reviews them with the student
- Answers based on the course material
- Sums up for the teacher the questions that come up most
What it does not do
- Does not do homework or exams for the student
- Does not grade or change grades
Answers on: Moodle · Your website chat
Handles conversations
Patricia AI
Alumni
Alumni and outreach
Keeps in touch with your alumni, who are your best calling card.
What it does
- Runs graduate follow-up surveys
- Shares job openings, events and continuing education
- Keeps each graduate's contact details up to date
- Spots who is interested in a graduate program or diploma
What it does not do
- Does not share alumni data without their consent
- Does not issue official documents: that stays with student services
Answers on: Email · WhatsApp · Website
Handles conversations
Need a different one? Tell us which task you'd like to take off your team's plate and we'll look at it together.
It costs less than hiring someone to answer
Compare it with what it costs your school to add one more person at the front desk or in the registrar's office: salary, benefits, training, and the gap every time someone leaves. An agent takes the questions that come in every day; your team keeps what truly needs a person.
One more person to answer
- Works set hours: whatever arrives at night or on the weekend waits until the next day
- Answers one conversation at a time, on one channel at a time
- Takes vacations, gets sick and sometimes quits — and what they knew leaves with them
- Every new hire has to be trained from scratch
An ABAKU AI agent
- Answers around the clock, including weekends, holidays and enrollment season
- Talks to many people at once, on every channel you choose
- Doesn't get sick or quit: what it learns about your school stays
- Remembers each person and what you already talked about, even if they come back on another channel
- Hands over to someone on your team when needed, with a summary of the conversation
It is not here to replace your team: it takes the repetitive work off their hands so your people can focus on what only a person can do.
Two come with the SMS
If your school uses ABAKU SMS, the support agents for your staff and for your students are included.
AI usage, in your school's name
They run on your school's AI key: the provider bills you directly for usage and you decide how much to spend. No key of your own? We can sort that out too.
A written quote
It depends on how many agents you want, what work they do and on which channels. We tell you in writing what is included, what isn't and how much, before we start.
WhatsApp, Messenger and your social accounts: what it takes
For an agent to answer on WhatsApp, reply on Messenger or post on Facebook and Instagram, your school needs an app in its own Meta account. It is a Meta process, it is done once, and that way everything stays in your school's name: the number, the page and the messages are yours.
What Meta asks for
- A Meta Business Manager account in the school's name.
- Business verification with Meta, using the institution's documents.
- A number for WhatsApp Business that is not being used in the regular WhatsApp app.
- A Meta app with permissions for messages and posts, and Meta's review of that app.
- Connecting the Facebook page and the Instagram account, with a person who is an admin of both.
- Message templates approved by Meta, to write to someone who hasn't written to you in the last 24 hours.
We guide you
We give you a step-by-step guide and support you by ticket. Someone from your school does the clicks in its Meta account, at their own pace.
Included at no extra cost
We do it with you
A person from our team sets it up with you in guided sessions, until the agent is answering on your channels. Covers WhatsApp, Messenger and Instagram/Facebook in the same app.
Quoted one-time payment per school, in your quote
Why does the guided option cost more?
- It takes several sessions, not one: each step depends on Meta approving the previous one.
- Business verification and app review have Meta waiting times, and sometimes Meta asks for corrections that need handling.
- Every school has its own situation: a number already used in the regular WhatsApp app, a Facebook page with no admin, a personal Instagram account…
- It is work done by a person on our team, not by an agent.
If your school already has part of this in place, we start from there. And if you only want the agent on your website, email or Moodle, you don't need anything from Meta.
From a conversation to a working agent, in four steps
1
Assessment
We talk about what gets asked most at your school, where it comes in and who answers it today.
2
Setup
We give the agent your school's official information, its tone and its rules: what it answers, what it doesn't and who each case goes to.
3
Trial with your team
Your team talks with it before it opens to the public, and we adjust whatever is needed.
4
Live
We connect it to your channels and keep reviewing its conversations to fine-tune it.
FAQ
What almost everyone asks
Don't see your question? Write to us using the form below.
Does the agent pretend to be a person?
No. It is an AI agent. You can give it a name, a voice and a personality that fits your school, but it is not a person and does not present itself as one.
What happens if it doesn't know the answer?
It says so. It doesn't make up fees, dates or requirements: it checks with your team or hands the conversation to a person, with a summary of what was discussed so nobody has to ask again.
Who pays for AI usage?
All agents — the included ones and the additional ones — run on your school's AI key (OpenAI, Claude, Gemini, Grok, DeepSeek or Mistral): the provider bills usage to you directly and you control the spend. If getting your own key is a hassle, we can sell you prepaid AI credits: they are used up as your agents work, you top up whenever you want, with no monthly cap, and we let you know when your balance is running low.
Do I need ABAKU SMS?
For the two included support agents, yes: they live inside the system. Additional agents are contracted separately and work with your usual channels — website, WhatsApp, Messenger, email or Moodle.
What happens to my community's data?
The data belongs to your school. Each agent sees only what it needs for its task, and what it says and does is logged so your team can review it.
How much does it cost?
It depends on how many agents you want, what work they do and which channels they cover, so we quote it in writing after a short assessment. As a point of comparison: it costs less than hiring one more person to answer, and it works around the clock. The two ABAKU SMS support agents are already included.
What do I need for the agent to answer WhatsApp or post on my social accounts?
An app in your school's Meta account: Business Manager, business verification, a WhatsApp Business number and Meta's review. We guide you step by step at no extra cost, or a person from ABAKU does it with you, for a one-time payment that goes in your quote. It is explained above, under “Meta channels”.
Contact
Tell us what you'd like an agent to handle
Tell us what gets asked most at your school and where it comes in. We reply within 24 business hours with a proposal and its quote.