Marcus Whitaker

Support and incident resolution

Nobody files a ticket for fun. Something is due on Friday.

Marcus runs support for US schools. Eleven years on district help desks before ABAKU, so he starts from what breaks on a Monday morning, not from the manual. He answers in plain steps and tells you when something is on our side.

Rest of the team

Claire Bennett Daniel Okonkwo Erin Kowalski Nadia Haddad Owen Fitzgerald Priya Raman Theo Brandt Vanessa Rivers